
Our goal at ATm Tech Network is to Provide our customers with the highest level of customer satisfaction. To ensure a proper return or exchange of Incorrect Part Shipment or Damaged Parts
ATM Tech Network makes every effort to package all products properly for safe shipment. For your protection, we suggest you inspect all items upon receipt of order. Record any damages on the delivery receipt, and file a claim with the delivery carrier.
If only part of your order is damaged or lost during shipment, you may choose to accept the order. Please note the damage and contact us for replacement of damaged or lost items.
Any product returned according to these guidelines is eligible for refund. Any refund issued may be in the form of in-store credit or direct credit to the original method of payment, less any applicable restocking fees.
If you should receive a damaged ATM Machine, we will file any necessary freight claims and replacement requests from the carriers and manufacturers. To help in this process, please do not refuse shipment! Contact ATM Tech Network as soon as possible. Do not dispose of any packaging or shipping documents. Pictures are required by the freight carriers for proof of shipping damage. Please take as many pictures as possible to document damage incurred during shipping. Email these pictures, along with an explanation of damages and a Sales or Invoice number to Partsales@atmtechnetwork.com and we will proceed with the damage claim.
Refund and Exchange Policy
If you receive your order in error on our part, please contact us within 30 days to arrange proper shipment of your order at no cost to you.
Any returns or exchanges made for reasons other than those listed above must be requested within 30 days of original order and are subject to applicable restocking fees and shipping and handling charges.If you are not satisfied with your purchase, call us within 30 days, For a Return Authorization Number and then return the product to us (customized product cannot be returned). We will promptly exchange it or issue a refund, whichever you prefer. Restocking charges will apply. Customized products cannot be returned..
Thank you for shopping at ATM Tech Network Parts store